GRP Digital

E-commerce SEO in an AI era: our view on what really works now

Giacomo PerticaraFounder & SEO Strategist

Published 5 min read

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AI is changing the online search behaviour, but not the core of what we believe in at GRP Digital: sustainable growth comes from insight, structure and a strategy that makes sense. What we see is not the end of SEO, but a widening of the playing field. AI adds new layers to how people search, compare and decide. In this article we share our strategic view on e-commerce SEO in an AI era and how you as a brand can think ahead.

How we view AI search

At GRP Digital we approach AI not as hype, but as part of the wider picture of everywhere people search. AI platforms like Google AI Mode and ChatGPT mainly change the form of search, not the need of users. People still want clarity, comparison, confirmation and a reliable answer. They’re just more likely to get it through a summary, an AI overview or a product carousel.

What’s important to understand

AI speeds up the orientation phase. Searchers see context, comparisons and recommendations sooner, often without clicking directly. That click comes later, at the moment intent is stronger. As a result, the quality of your content, your authority and your structure become more important than ever.

At GRP Digital we see this not as a threat, but as an opportunity. AI answers tend to surface brands that are clear, helpful and consistent.

Where e-commerce is already becoming visible in AI

When we analyse e-commerce domains, we see a clear pattern emerge:

  • Brands with strong expertise pages and guides are cited far more often.
  • LLMs rely on sources that show experience: reviews, Q&As, specialist articles.
  • Support and help content is mentioned remarkably often in AI answers.
  • PDPs perform best when they’re built out with structure, visuals and real user information.

The common thread we recognise

AI doesn’t choose the page with the most words, but the page that helps the most.

That’s exactly what we at GRP Digital have focused on for years: relevance, clarity and real value for the user.

What this means for your SEO strategy

SEO becomes less of a game of rankings and more a game of trust. It’s about your visibility across different interfaces: SERPs, AI Mode, carousels, comparisons.

Our strategic principles for AI-proof e-commerce SEO

  1. Build authority, not just pages
    AI chooses brands that are mentioned positively more often, inside and outside their own site.
  2. Invest in the full customer journey
    From orientation to comparison and use. Not just product → purchase.
  3. Make content AI can easily interpret
    Clear structure, multimodal elements, concrete specifications.
  4. Optimise the technical foundation
    No important content in JavaScript. No blocked bots. Clear media files.
  5. See AI as a channel for influence, not just traffic
    AI can accelerate buying decisions, even when the conversion happens elsewhere.
  6. Monitor patterns, not prompts
    One example says nothing. Trends say everything.

Our view: AI makes SEO more strategic

Where some tools or articles focus on the threat, we mainly see opportunity. AI doesn’t change the game by making SEO smaller, but by making SEO more strategic. The question shifts from “how do I rank higher?” naar “how do I become the source LLMs trust?”

AI creates new ways to:

The vehicle-inspection analogy: how we look at SEO in an AI world

What’s important to understand: SEO works exactly like a vehicle inspection.

  • A car doesn’t fail because it ‘isn’t pretty enough’, but because the basics aren’t right.
  • A search engine thinks the same: time is money. The faster and simpler your website is to understand, the greater your visibility.
  • AI speeds this process up even further. It checks not only whether the engine runs, but whether your car is reliable enough to recommend to others.

At GRP Digital we use that vehicle-inspection analogy daily to make SEO understandable. You don’t optimise for the inspector, you optimise so the car stays safe, efficient and future-proof. AI changes only one thing: the inspection gets stricter, but also fairer.

  • making your expertise visible,
  • making choices understandable,
  • positioning your brand as a reliable guide,
  • and convincing users before the click.

As internationally renowned SEO specialist Aleyda Solis puts it: “The future of SEO lies in understanding how people make decisions, not just how search engines work.”

And that quote aligns exactly with how we approach SEO. SEO only really works when you understand why something works. AI sharpens that foundation. The brands that win are the brands that:

  • are likely to show their knowledge,
  • bring structure to complexity,
  • use real experience as a differentiator,
  • and are so technically clear that every search engine understands them right away.

“SEO becomes more valuable as AI grows”, says GRP Digital

AI rewards the same principles that have always worked: clarity, reliability and structure. Only the playing field gets bigger, and therefore more relevant for brands that build strategically.

Practical steps we have clients take right away

  • Enrich PDPs with reviews, FAQs, specifications and videos.
  • Develop guides that genuinely help people choose.
  • Check robots, hosting and rendering for AI crawler access.
  • Strengthen brand signals through PR, communities and niche platforms.
  • Map topic gaps with data instead of assumptions.

At every step we work with calm: first insight, then direction, then growth.

Frequently asked questions

  1. Does my SEO strategy now have to be completely different?
    No. The foundation stays the same, but the bar for quality and authority is higher.
  2. What works best in AI answers?
    Expertise, experience and structure. For example guides, support pages and detailed PDPs.
  3. Are traditional rankings becoming less important?
    They remain important, but are now just one part of the total online search behaviour.
  4. How do I know whether AI already uses my brand?
    Through AI visibility trackers, topic analyses and regular monitoring of answer structures.
  5. Does AI search have enough volume to act on now?
    Yes, not because of traffic, but because of influence on decisions.
  6. Is longtail content still needed?
    Very much so. LLMs use long-tail information to build context and nuance.

Building AI-proof growth together

At GRP Digital we believe AI is not something to be afraid of, but something to use strategically. Brands that invest now in clarity, authority and richer content will be in a stronger position than ever in the coming years.

Want to know what AI search means for your e-commerce strategy?

Get in touch, we’re happy to work through it with you with calm, insight and direction.

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